Important Phone Numbers
| Department | Phone Number | Hours of Operation |
|---|---|---|
| Member Services | (850) 383 - 3311 or 1 (877) 247 - 6512 | 8:00 a.m. - 5:00 p.m., Monday - Friday Medicare members call (850) 523-7441 or 1 (877) 247-6512: October 1 - March 31: 8:00 a.m. - 8:00 p.m., seven days a week April 1 - September 30: 8:00 a.m. - 8:00 p.m., Monday - Friday |
| State of Florida Member Services | 1 (877) 392 - 1532 | 7:00 a.m. - 7:00 p.m., Monday - Friday |
| TTY/TTD (for hearing impaired) | (850) 383 - 3534 or 1 (877) 870 - 8943 | Hours of operation for this line is the same hours as the above three departments, respectively |
| CHP Urgent Care | (850) 383 - 3382 | 11:00 a.m. - 10:00 p.m., Monday - Friday 9:00 a.m. - 8:00 p.m., Saturday - Sunday |
| CHP Eye Care | (850) 383 - 3322 | 8:00 a.m. - 6:00 p.m., Monday - Friday |
| CHP Center for Complex Care | (850) 523 - 7410 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Colon Screening Program | (850) 523 - 7350 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Imaging Center - X-Ray | (850) 383 - 3326 | 7:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Imaging Center - Mammography/Ultrasound | (850) 523 - 7246 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Infusion Center | (850) 523-7398 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Wound Care | (850) 523 - 7444 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Medical Care (Routine) | Contact Primary Care Physician or call (850) 383 - 3311 for assistance | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Network Services | (850) 523 - 7361 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
Calls may be monitored or recorded for quality assurance.
Mailing Address
Capital Health Plan
P.O. Box 15349
Tallahassee, FL 32317-5349
Locations
2140 Centerville Place
Tallahassee, FL 32308
1491 Governor's Square Blvd
Tallahassee, FL 32301
1545 Raymond Diehl Road (Administrative offices only)
Tallahassee, FL 32308
Email
Capital Health Plan members can email our Member Services Department. Please be sure to include your full name and telephone number in your email inquiry.
Members
Log in to CHPConnect to get information about your health plan, select your primary care physician, or request a new ID card. If you don’t have a CHPConnect account, register at CHPConnect or call (850) 383-3311.